Frequently Asked Questions

ScanTacts is a digital business card platform that allows you to create, share, and manage professional contact information through QR codes and custom URLs. It replaces traditional paper business cards with eco-friendly, always-updated digital versions.

1. Sign up for a free account
2. Click "Create New Card" from your dashboard
3. Fill in your contact information and upload a photo
4. Add your business links (website, calendar, portfolio)
5. Save and your card is ready to share!

No! Recipients don't need any app or account. They simply scan your QR code or visit your card URL with any smartphone browser. They can then save your contact directly to their phone.

ScanTacts provides multiple QR codes for different purposes:

• Main Contact QR: Shares your complete digital business card
• Website QR: Direct link to your company website
• Product/Service QR: Quick access to product demos or services
• Calendar QR: Instant meeting booking via Calendly or similar

This allows you to share specific information based on the context.

Yes! You can create unlimited digital business cards with your account. This is perfect for:

• Different roles or businesses
• Personal vs professional contacts
• Event-specific cards
• Different language versions

Yes! That's one of the main advantages. Any updates you make are instantly reflected when someone views your card. The QR code and URL remain the same, but the information is always current.

Yes, ScanTacts offers a free plan that includes:

• Up to 3 digital business cards
• All basic features and QR codes
• Unlimited scans and shares
• Basic analytics

Premium plans are available for additional features like custom domains and advanced analytics.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and bank transfers for annual plans. All payments are processed securely through Stripe.

Absolutely. We use industry-standard encryption for all data transmission and storage. Your information is stored on secure servers with regular backups. We're fully GDPR compliant and never share your data with third parties without consent.

While digital cards are designed to be easily shared, you have control over:

• Which information to include on each card
• Ability to deactivate cards at any time
• Analytics to see who's viewing your card
• Option to password-protect cards (Premium feature)

You can delete your account at any time from the GDPR Tools section in your dashboard. This will permanently remove all your data, cards, and analytics. You can also export all your data before deletion.

ScanTacts works on all modern devices:

• iOS (iPhone/iPad) - Safari, Chrome
• Android - Chrome, Firefox, Samsung Browser
• Desktop - Chrome, Firefox, Safari, Edge

Cards can be saved to home screens as Progressive Web Apps (PWA).

Premium plans include API access and webhooks for CRM integration. We support direct integrations with Salesforce, HubSpot, and Pipedrive. Contact our support team for custom integration needs.

You can export contacts in:

• vCard (.vcf) - Compatible with all contact apps
• CSV - For spreadsheet applications
• JSON - For developer integration